Q: How does Bean Drop Coffee help my roasting business?
A: We handle the marketing, platform traffic, and transaction infrastructure so you can focus entirely on sourcing and roasting incredible beans. We connect you directly with a passionate community of coffee lovers looking for fresh, small-batch roasts.
Q: How do order fulfillment and shipping work?
A: When a customer buys your coffee, you will receive an automated order notification with a shipping label via your roaster dashboard. To ensure maximum freshness, you roast the beans, package them, and ship them directly from your home straight to the customer.
Q: Are there any upfront fees to join a batch?
A: No. It is completely free to apply and list your coffees on our marketplace.
Q: How fresh is the coffee when it arrives?
A: Incredibly fresh. Unlike traditional retail stores where coffee sits on shelves for months, Bean Drop Coffee orders are sent straight to our independent roasters. Your beans are roasted to order and shipped directly from the roasters’ facilities within days of roasting.
Q: Can I buy from multiple roasters in a single order?
A: Yes! You can add coffees from different independent roasters across the country into a single shopping cart. Please note that because items ship directly from each individual roaster, your coffees may arrive in separate packages on slightly different days.
Q: Do the coffees come whole bean or pre-ground?
A: Most of our roasters offer whole bean. You can request the roaster pre-grind the beans, but they are not obligated. If you request ground beans, specify if you would like French press, cold brew, or pour over.
Q: What is your return policy?
A: Because coffee is a perishable, freshly roasted item, we cannot accept returns on roasted coffee beans. All beans are home roasted as specified in the description and purchased at your own discretion.